Frederick's of Hollywood Reviews
reviewers recommend
Frederick's of Hollywood
Frederick's of Hollywood, known for its lingerie, sleepwear, and accessories, is rated 2.1 out of 5. The rating reflects how women, fashion enthusiasts, and gift shoppers view their experience with Frederick's of Hollywood. Reviews of Frederick's of Hollywood are verified before publication.
How would you rate Frederick's of Hollywood?
28 Reviews on Frederick's of Hollywood
They said they delivered the package and had it signed, but I was at work the whole time. They said the carrier delivered it. BS. Never had a package missing since I've lived here. Said someone signed for it. How could that be. Rip off company. The next day my package from Venus arrived no issue.
by Christopher
Jun 08, 2022
Fraudulent Return Policy - Refunds Never Come
Refunds are impossible to get. Months of asking and they admit they lost all of their customers' order information and offer store refund or PayPal credit. They only respond through email as well. It's really terrible. Still waiting for my refund in form of PayPal credit, well past the "14 business days" they promised. It's June and my order was for Valentine's day for reference on how long it takes. This amounts to fraud.
Random sizes, inches too small
Ordered several of the same style of bra over last few months. They were all randomly sized. The first fit perfect, so I ordered more. The later were almost four inches shorter around the band. When I tried to exchange for one that fit, they acted like I ordered them incorrectly, even though they were all the exact same bras with inches of variation.
by Murphy902
Mar 16, 2022
The quality is garbage. The sizing is off. Big thing for me is they only sent me 1 of 2 items that I ordered. When I opened a claim with customer service I was ultimately told they could not help me. The customer service rep told me to contact my bank to file a claim for goods not delivered. I called my bank. They denied the claim. I reached back out to customer service and she told me there's nothing more she can do for me. That will be the last time I shop with Fredericks. I didn't get my money back nor did I receive the item I paid for. Poor business practices.
Ordered on 3-5-22, Received email with tracking info on 3-7-22. Received my items today, 3-16-22. No issues at all! I was really worried about my order because I read reviews after I placed my order. I am 100% happy. All 5 items received were very well made. My tag sizing on my corsets are different from the online site choice (tag shows 44- ordered 22), but they are the right size! I would recommend!
Do not order from this company! I placed an order on 3/4/22. According to my tracking, was supposed to receive it on 3/9/22…STILL WAITING! After back and forth emails, I was informed that it would take up to TWO WEEKS to receive my items. Not falling for a cover up story I ordered for a special trip, and now it's all for nothing. I wish the brick and mortar stores were still open. Poor business practice. Grab the money and run. What a fall from grace.
by Wade Bryant
Feb 28, 2022
If I could give less than one star I would. Every item I ordered was garbage. Panties were barely sown with strings and pulls throughout. Lingerie was miss sized and "Final Sale". Repeated attempts to correct problem were blown off. $80 down the drain. Do your self a favor and shop elsewhere.
by Veronica H.
Feb 17, 2022
Worst of the worst, poor customer service, don't care about the clients
Not sure why they are still in business. They labeled invalid shipping address, items never received while the money was charged. Contacted customer service and they asked to work with the UPS. No solutions or feedbacks from the customer service in 3.5-4 months!
by Fletcher481
Jan 29, 2022
I paid for my purchase and never got my credit. They have been promising me my package since january 28 2022 and it has never came and i am out of almost 50 dollars when am i getting a refund or my package
Placed a online order never got it! Could never get ahold of customer service took forever to even get a refund it's now been 3 months
Frederick's of Hollywood Q&A
Q:
Are there other similar companies to Frederick's of Hollywood that are less expensive or better?
A:
Hi Mary, Nothing matches Fredericks's for their bras at the least. They still operate through an on line store at https://www.fredericks.com/. I just got my first order on line and I am totally happy with it and the customer service. If you sign up, you will get notifications of sales and use the online best price options: honey, coupert, edge shopping, etc. for added savings and it ends up pretty reasonable. I bought 2 Hollywood Heartthrob push up bras, retail $44.50 each. On sale $20 each, shipping cost (free over a certain amount) but edge took care of that with a coupon so final price was $38.55 total. Good luck. I am a reaffirmed lover of Frederick's, but I do hope the company does well enough to bring back that stores to our brave new world we live in.;-)
by Thompson972 - October 01, 2021
A:
Less expensive - Adam and Eve. Better, not that I know of. There are lingerie shops that have European lingerie that costs three times as much as Frederick's but it is not really worth that extra amount. Frederick's isn't going to break on you.
by Caroline Johnson - May 28, 2020
Q:
Is it true that there are no longer any Fredericks of HOllywood stores?
A:
Their brick and mortar stores don't exist, but they have an online store.
by Parker748 - November 30, 2018
Q:
Can we sue them? Or take them out of business? (Just angry, anyway.)
